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WE’RE HERE TO SUPPORT YOUR CRYPTO SECURITY JOURNEY

Have questions about your hardware wallet or ColdWallet Academy? Our support team is ready to assist with setup guidance, security concerns, and general inquiries. Reach out anytime and we’ll respond promptly.
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Phone : (+62) 812 3456 7890

FAX : (+12) 834 567 8900

Email Support

support@yourdomain.com

hello@yourdomain.com

Office Address

Jln. Sidamukti Langen No 5

Jawa Barat Indonesia

ANSWERS TO YOUR MOST COMMON CRYPTO SECURITY QUESTIONS

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Still unsure about hardware wallet setup or course access? Our support team is ready to guide you through every step of securing your digital assets.

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What is AfroColdWallet and how does it work?
AfroColdWallet is a secure hardware wallet designed to store your private keys offline. By keeping your keys disconnected from the internet, it significantly reduces the risk of hacking, phishing, and online theft. Transactions are signed securely on the device before being broadcast to the blockchain.
Yes. AfroColdWallet is built with simplicity in mind. The setup process is guided step-by-step, and our ColdWallet Academy provides clear lessons that explain how to safely manage your crypto even if you are new to digital assets.
Yes. After successfully completing all required lessons and quizzes, students receive a digital certificate confirming their understanding of crypto security fundamentals and safe wallet management practices.
Yes. ColdWallet Academy is fully responsive and works on smartphones, tablets, and desktop devices. You can learn at your own pace from anywhere with an internet connection.
Your funds remain safe as long as your recovery seed phrase is securely stored. Using the seed phrase, you can restore your wallet on a new AfroColdWallet device or another compatible hardware wallet.
No. Your private keys are generated and stored offline within the device. They never leave the hardware wallet, which protects your assets from online threats and remote attacks.
Yes. Select lessons include downloadable PDF guides and security checklists that help reinforce best practices for protecting your digital assets long term.
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